• English

Warranty

Click the image to download Warranty Information

Click the image to download Warranty Information

The Will-Burt Company Warranty

New Product Warranty
Will-Burt warrants its products to be free from defects in material and workmanship according to the following schedules from the date of shipment by Will-Burt.

Product – Commercial Use Only Warranty Period
Will-Burt Brand Pneumatic Masts 5 Years
Will-Burt Yacht Masts 2 Years
Will-Burt Remote Locking System (RLS) Masts 2 Years
Hurry-Up, Hurry-Up Pump Mast 2 Years
Will-Burt QEAM MTS 2 Years
Will-Burt Compressors 2 Years
PositionIt™ Positioners 2 Years
AccuPoint Positioners 3 Years
Camera Housings 2 Years
Will-Burt Night Scan, Night Scan Lite, Night Scan Scout, Inflexion, Night Scan Pump-Up Light Mast 2 Years
Night Scan Air (does not include balloon) 3 Years
Night Scan® Spot 5 Years
Night Scan® / Firetech® X200, XL200 & Sirion® LED Lamps Lifetime of vehicle originally installed upon
WB 140 LED Lamps 5 Years
WB 150, 300 & 480 LED Lamps 2 Years
Will-Burt Light Poles and Tripods (lights per manufacturer warranty) 1 Year
NightSearcher 3 years product / 1 year battery
Will-Burt Class 5 / Class 6 Storage 1 Year
All Other Will-Burt Brand Products 2 Years
WTI Sidewinder Cameras 3 Years
Silent Sentinel Cameras 2 Years
Wonwoo Cameras 1 Year
GEROH Brand Products 1 Year
ITS Brand Products Per contract

Product – Military Use Warranty Period
Will-Burt Brand Products 2 Years
Will-Burt Compact Elevation System (CES) 2 Years
Will-Burt QEAM MTS 2 Years
GEROH Brand Products 1 Year
ITS Brand Products Per contract

Service and Refurbished Product Warranty Period
Service Work on Will-Burt Brand Products 1 Year
Refurbished Will-Burt Brand Products 1 Year

Will-Burt shall not be responsible for any damage resulting to or caused by its products by reason of failure to properly install, maintain or store the product; use of the product in a manner inconsistent with its design; unauthorized service, alteration of products, neglect, abuse, accident, or acts of God. This warranty does not extend to any component parts not manufactured by Will-Burt; provided, however, Will-Burt’s warranty herein shall not limit any warranties by manufacturers of component parts which extend to the buyer.

THE FOREGOING WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, AND NO REPRESENTATIONS, GUARANTEES OR WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, A WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT ARE MADE BY WILL-BURT IN CONNECTION WITH THE MANUFACTURE OR SALE OF ITS PRODUCTS. NO EMPLOYEE, DISTRIBUTOR, OR REPRESENTATIVE IS AUTHORIZED TO CHANGE THIS WARRANTY IN ANY WAY OR GRANT ANY OTHER WARRANTY ON BEHALF OF WILL-BURT.

Claims for defects in material and workmanship shall be made in writing to Will-Burt within thirty (30) days of the discovery of defect. Failure to provide notice as required hereby shall be conclusive evidence that the product was in conformity with the warranty, and Will-Burt shall be released from any and all liability relating to the product. Will-Burt may either send a service representative or have the product returned to its factory at Buyer’s expense for inspection. If judged by Will-Burt to be defective in material or workmanship, the product will be replaced or repaired at the option of Will-Burt, free from all charges except authorized transportation.

THE REMEDIES OF BUYER SET FORTH HEREIN ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER REMEDIES. THE LIABILITY OF WILL-BURT WHETHER IN CONTRACT, TORT, UNDER ANY WARRANTY, OR OTHERWISE, SHALL NOT EXTEND BEYOND ITS OBLIGATION TO REPAIR OR REPLACE, AT ITS OPTION, ANY PRODUCT OR PART FOUND BY WILL-BURT TO BE DEFECTIVE IN MATERIAL OR WORKMANSHIP. WILL-BURT SHALL NOT BE LIABLE FOR COST OF INSTALLATION AND/OR REMOVAL, OR BE RESPONSIBLE FOR DIRECT, INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE.

Contact Will-Burt

Need Assistance?

Corporate Office
+1.330.682.7015

Customer Service
+1.330.684.4000

Email Us

Will-Burt